Shoe Return and Warranty Information
Always wear your new shoes on carpeted surfaces first, until you have completed the prescribed break-in period. Shoes that are dirty or have visible wear or damage cannot be returned or exchanged. Shoes must be returned in new condition in original packaging. Shoes can be returned or exchanged because of faulty fit within 30 days from the date they were received.
All shoes are warranted to be free from defects in material and workmanship for a period of six (6) months from the start of use.
Custom Insert/Braces Return Information
All custom insert returns will receive full credit minus a $35 cancellation fee. Custom braces do not receive a return credit.
Please contact us if you have any questions about medical shoe return and warranty information.