All glasses and come with a 60-day return policy. We will work with each patient to ensure proper correction and fit to the best of our abilities. If a patient is not satisfied for whatever reason, they may return their glasses for a full refund of the purchase price within 60 days.
Medicaid/Medical Assistance Patients: All glasses come with a 1-year warranty and are guaranteed to be free of defects. MA patients receive free replacements for broken/damaged eye glasses.
Private Insurance Patients: Free adjustments/lens replacements for any eyewear that is improperly fit and/or prescribed. Replacement for broken/damaged glasses is determined by each patients individual insurance policy.
As always, do not hesitate to contact us should you have questions regarding your On-Site Vision eyewear or warranty information.